3 Things to Look For When Choosing a House Cleaning Service

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Aug 3, 2021

Let’s start by saying congratulations to you, you’ve started the journey of looking for a home cleaning service and freeing up your time, and actually making your home a place where you can rest and relax. Second, congratulations on being an intelligent person who is doing the research before letting anyone into your home. While there are many things we could ramble about, we’re going to keep this simple and honest. These are the top 3 things you should look for when hiring your home cleaning team.

Reputation

We all know, the best place to start your search is asking for referrals from family and friends that you trust. Their experience will help give you the most realistic expectation, plus you can always take a peek in their home. If you can’t find a referral, check out the business reviews and testimonials. Go online and check Google, Yelp, and other Internet sources. Don’t completely rely on testimonials from the company’s website—make sure to check third-party review sites too. Like all new relationships, it’s something that could take time to nurture and grow trust in. If you’re worried, take time to talk with the company and ask questions that will ensure that your decision is the right one. A great cleaning company will respect and value your concerns. As you do research into cleaning services, look for reviews that have good things to say about the company some indicators would be trustworthiness, timeliness, work ethic, professionalism, communication, cleaning results, and availability. No company is perfect, but you should be able to recognize a general pattern of positive reviews. It’s important to remember that one negative review from a disgruntled customer isn’t a good reflection of the entire company.

Excellent Communication Skills

You should feel comfortable with your cleaners, give them a call, and have a chat. See if you like their demeanor and communication, are they listening to you or are they not there. Sometimes, even small items like calling you back can be a big indicator of attentiveness. Write down a list of questions to ask, such as:

How do you set your rates (by the service, hourly, flat fee)?
Is your company bonded and insured?
Do you do background checks on your employees?
What cleaning products do you use (and who supplies them)?
What should I do with my pets?

Pay attention to not only their answers but also the way they communicate. Do they seem sincere, welcoming, and honest? Will you feel comfortable letting them into your home? Bonded & Insured Looking for a cleaning company that is bonded and insured will protect both your personal belongings if damage, but also, in the case of theft, your protected as well. This is a simple question that can be asked and a huge headache that can be avoided when choosing a cleaning company. If you hire a cleaning service that isn’t bonded and insured, you won’t have any legal protection if something goes wrong. A dependable company will not only have these but will gladly provide the proof upon request. Trust Your Gut!! Remember, The goal of hiring a house cleaning service is to give you back your:

Time
Energy
Peace of mind

If you’re not sure that the company you are considering will give you these things, keep looking. Don’t stop asking questions until you’re satisfied with your decision. Be honest about your needs, set fair and appropriate boundaries and listen carefully to their responses.

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7 Preparation Tips Before Your House Cleaning Service

Jul 29, 2021

Don't worry, we get it. We all get that strange feeling before the cleaners come that, oh no! Someone is going to see my disgusting toilet or they are going to judge how dirty my home is. This feeling is totally normal. While we completely understand this feeling,...

3 Things to Look For When Choosing a House Cleaning Service

Reputation

Excellent Communication Skills

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7 Preparation Tips Before Your House Cleaning Service

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